Avoid pairing your phone with Bluetooth devices named "LE_Thump" or "LE_ThumpXT," as they are for the Thump Connect 2 app. If you accidentally paired with them, remove them from your list. Connect only to "Thump GO" or "ThumpXT." If these don't appear, ensure your speaker is in pairing mode by holding the pair button for 5 seconds or until it flashes.
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